Privacy policy

This Privacy Policy explains how we handle your information when you use the Big Iron website (“Website”).

Information We Collect

When you use the Website, we may collect the following types of information:

  • Contact information such as your name, email address and address.

  • Usage data including actions taken within the Website.

  • Device information such as device model, operating system and browser.

  • Optional media such as photos or attachments that you may upload, which are stored securely.

How We Use Information

We use collected information to:

  • Provide and improve the Website.

  • Comply with applicable Australian laws and regulations.

Sharing of Information

We do not sell or rent your personal information. We may share data only in these cases:

  • With service providers such as hosting, storage or analytics providers who support our services under confidentiality obligations.

  • If required by law to comply with a legal obligation, court order or regulatory requirement.

Data Storage and Security

Data is stored on secure servers on managed servers located Sydney Australia. We apply industry standard security practices, including encryption in transit (HTTPS).

Data Retention

We retain your information for as long as your organisation uses Big Iron. If your account is deleted, we will remove or anonymise your data within a reasonable period unless retention is required by law.

Your Rights

As an Australian user, you may have rights under the Privacy Act 1988 (Cth), including:

  • Accessing the personal information we hold about you.

  • Requesting correction of inaccurate or outdated information.

  • Contacting us to raise privacy concerns.

Children’s Privacy

The App is intended for business and organisational use only. It is not directed at children under 16 and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: info@big-iron.com.au